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Bitfount respects your privacy and is committed to protecting your personal data. We want to be transparent with you about how we collect and use your personal data in making available our website, applications and platform (together, the “Site”) and tell you about your privacy rights and how the law protects you.
With that in mind, this document (the “Privacy Notice”) is designed to describe the following:
This Privacy Notice aims to give you information on how Bitfount collects and processes your personal data through your use of this Site, including any data you may provide directly to us.
The Privacy Notice is intended to meet our duties of transparency under applicable data protection laws (including the General Data Protection Regulation, or ‘GDPR’ for short).
Bitfount's list of data sub-processors can be found at bitfount.com/sub-processors.
We may revise this Privacy Notice from time to time. We will post any modifications or changes to this Privacy Notice on this page.
Who we are.
BITFOUNT LTD is the ‘controller’ (for the purposes of applicable data protection laws) of your personal data (referred to as either “Bitfount”, “we”, “us” or “our” in this Privacy Notice).
Our registered address is 128 City Road, London, England, EC1V 2NX.
How to contact us.
You can contact us by emailing: info@bitfount.com.
Complaints.
If you would like to make a complaint regarding this Privacy Notice or our practices in relation to your personal data, please contact us at: privacy@bitfount.com.
We will reply to your complaint as soon as we can.
If you feel that your complaint has not been adequately resolved, please note that you have the right to contact your local data protection supervisory authority, which for the UK is the Information Commissioner’s Office.
Your rights.
By law, you have the following rights in respect of your personal data:
How to exercise your rights.
If you want to exercise any of the rights described above, please contact us at: privacy@bitfount.com.
Typically, you will not have to pay a fee to exercise any of the rights described above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, or by adjusting your marketing preferences in the ‘Account’ section of the Site.
Where you opt out of receiving marketing messages, that preference will not apply to service correspondence.
Your personal data.
The personal data we collect directly from you is outlined in the table below.
No special categories of personal data.
We do not collect any ‘special categories of personal data’ about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). We also do not collect any information about criminal convictions and offences.
Aggregated data.
We also collect, use and share ‘aggregated data’, such as statistical or demographic data, for a number of purposes. Aggregated data may be derived from your personal data, but once in aggregated form it will not directly or indirectly reveal your identity.
In addition to the personal data that we collect directly from you (as described in the section immediately above this one), we may also collect some personal data on you from third party sources.
These sources are broken down in the table below, together with a description of whether they are publicly available or not.
We will only use your personal data for the purposes for which we collected it as described below, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will update this Privacy Notice and we will explain the legal basis which allows us to do so.
What is our ‘legal basis’ for processing your personal data?
In respect of each of the purposes for which we use your personal data, we are required to ensure that we have a ‘legal basis’ for that use. Most commonly, we will rely on one of the following legal bases:
Generally, we will not rely on your Consent as a legal basis for using your personal data other than in the context of direct marketing communications.
We have set out below, in a table format, the legal bases we rely on in respect of the relevant purposes for which we use your personal data.
You do not have to provide any of your personal data to us.
Where we need to process your personal data either to comply with law or to perform the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the functionalities of the Site).
In this case, we may have to stop you using all or part of our Site.
Cookies.
What are cookies?
We may collect information from your devices using ‘cookies’. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.
We use two broad categories of cookies:
Cookies we use.
Our Site uses the following types of cookies for the purposes set out below:
Disabling cookies.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the ‘settings’, ‘help’ ‘tools’ or ‘edit’ menu). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognise your computer or mobile device, and you may need to log in every time you visit our Site.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.co.uk.
The table below describes who we share your personal data with, what we share, why we share it and where that data is stored.
Some of our external service providers may be based outside the European Economic Area (“Europe”), so their processing of your personal data may involve a transfer of data to countries located outside of Europe.
We will seek to ensure that recipients to whom we provide your personal data hold it subject to appropriate safeguards and controls. Whenever we transfer your personal data out of Europe, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We limit access to your personal data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality.
We have put in place procedures to deal with any actual or suspected personal data breach. In the event of any such breach, we have systems in place to work with the relevant regulators. In addition, in certain circumstances (e.g. where we are legally required to do so) we may notify you of breaches affecting your personal data.
We will only retain your personal data for so long as we reasonably need to use it for the purposes set out above (see ‘How we use your personal data and why’), unless a longer retention period is required by law (for example, for regulatory purposes).
This Site is not intended for children below the age of 16 and we do not knowingly collect data relating to such children.
This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your personal data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every site you visit.
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© 2024 Bitfount Ltd | Privacy policy
